Refund policy
🔁 Return & Refund Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
✅ Eligibility for Returns
To be eligible for a return, your item must be:
- Unworn and unused
- In the same condition as received
- With original tags and packaging
- Accompanied by proof of purchase (receipt/order ID)
📩 How to Start a Return
To initiate a return, contact us at:
📧 samkit1700@gmail.com
Once your return request is approved, we will share instructions on how and where to send your package.
⚠️ Important:
- Customers are responsible for return shipping charges
- Items sent without prior approval will NOT be accepted
⚠️ Damages & Issues
Please inspect your order upon delivery. If your item is:
- Damaged
- Defective
- Incorrect
Contact us immediately so we can resolve the issue quickly.
❌ Non-Returnable Items
We do not accept returns for:
- Customized or personalized products
- Sale items
- Gift cards
🔄 Exchanges
We do not offer direct exchanges.
To get a different product, please:
- Return the original item
- Place a new order separately
💸 Refunds
Once we receive and inspect your return:
- We will notify you about approval/rejection
- If approved, refund will be processed to your original payment method within 7–10 business days
⏳ Note: It may take additional time for your bank or payment provider to process the refund.
If you haven’t received your refund after 15 business days, contact us at:
📧 samkit1700@gmail.com